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Shipping Information
Order Processing:
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification once your order has shipped.
Shipping Rates and Delivery Estimates:
- Shipping charges are calculated and displayed at checkout.
- Delivery options and estimated times are as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
International Shipping:
- We ship internationally to most countries.
- International shipping charges and delivery times vary by destination.
- Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Order Tracking:
- You will receive a shipping confirmation email with a tracking number once your order has shipped.
- Use the tracking number to monitor your shipment on the carrier’s website.
Customs, Duties, and Taxes:
- Wisnu Precision is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (tariffs, taxes, etc.).
Shipping Carriers:
- We partner with reliable carriers such as JakartaExpress, FedEx, DHL, and local postal services to ensure timely delivery.
- The carrier used will depend on the shipping method selected and the delivery destination..
Damages and Issues:
- Please inspect your order upon reception. If the item is defective, damaged, or incorrect, contact us immediately.
- Reach our customer service team at sales@wisnuprecision.com
Returns:
- For information on our return process, please refer to our Return Policy