Shipping Information

Order Processing:

  • All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive a notification once your order has shipped.

Shipping Rates and Delivery Estimates:

  • Shipping charges are calculated and displayed at checkout.
  • Delivery options and estimated times are as follows:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Overnight Shipping: 1 business day

International Shipping:

  • We ship internationally to most countries.
  • International shipping charges and delivery times vary by destination.
  • Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Order Tracking:

  • You will receive a shipping confirmation email with a tracking number once your order has shipped.
  • Use the tracking number to monitor your shipment on the carrier’s website.

Customs, Duties, and Taxes:

  • Wisnu Precision is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (tariffs, taxes, etc.).

Shipping Carriers:

  • We partner with reliable carriers such as JakartaExpress, FedEx, DHL, and local postal services to ensure timely delivery.
  • The carrier used will depend on the shipping method selected and the delivery destination..

Damages and Issues:

  • Please inspect your order upon reception. If the item is defective, damaged, or incorrect, contact us immediately.
  • Reach our customer service team at sales@wisnuprecision.com 

Returns:

  • For information on our return process, please refer to our Return Policy
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